Sears Holdings India (SHI) develops solutions that assist in making the Sears retail experience simpler and smoother. SHI’s team of IT professionals are driven by ideas that can rapidly streamline overall functioning for greater customer experience and profitability.

At Sears we offer a wide array of services to advice, transform and optimize business and technology processes while minimizing risk. Our services include systems integration, delivery, product support, e-commerce and managed services supporting business critical applications for the Sears retail chain. With our vast knowledge and experience, SHI leverages its expertise to power the IT, business and financial functions of the Sears retail chain.

Based in Pune, India, we design, build, and support systems that drive the following critical business processes for Sears Holdings:

Business Intelligence and Analytics:

  • Store performance systems
  • Promotions effectiveness
  • Customer spend analysis
  • Loyalty and rewards management
  • Order fulfillment

Pricing and Marketing:

  • Competitor intelligence
  • Marketing effectiveness
  • Price optimization


  • Supporting and enhancing e-commerce sites like, Sears Outlet, Managemylife, Commercial, Parts Direct, Home Services and more.

Mobile Engineering:

  • Expertise in Sears2Go, Kmart2Go mobile applications on iPhone/iPad, Blackberry, Android platforms
  • On-the-go product catalog
  • Store mobility solutions
  • Your dashboards on mobile

Retail Stores Solutions:

  • Point of sales
  • Customer experience products
  • Assortment and space planning solutions

Supply Chain Management:

  • Retail demand intelligence
  • Assortment and financial planning
  • Item and vendor management
  • Inventory and warehouse management
  • Order fulfillment